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Virtual Switchboard / PBX


           

Our Switchboard services allow you to create the Ultimate Professional Image for your Business. Our system allows you to divert calls to individual departments like Sales, Accounts, Technical Support etc, and then have those calls answered by whoever you want, no matter where their location. For example you may want to put Sales calls through to your Office Telephone Number, you may want to put Accounts calls through to you Bookkeepers Number, or you may want to put your Tech Support Calls through to your Contractor in the USA. The Switchboard can be configured to your own requirements, based on a Single Tier of up to 7 Departments. The Departments can be diverted to a person, or group of people, an Information Line, or a Voicemail. Smart Hunt Groups can be set up in each department. Features include Online Wizard to setup your Switchboard. Team Diverts, Information Lines, Voicemail to email, Caller announcement, and Online Statistics via an Online Control Panel all make this one of the best value switchboard systems around. You can Personalise your Switchboard by uploading voice files or by RECORDING Voice snippets via a Telephone. See the Features of Our Switchboard Telephone Numbers Below.

If you dont require all the features of a switchboard, then we have a range of enhanced numbers

If you want to TEST the functionality of our Switchboards why not Sign up FREE for an 07005 9 Switchboard, it won't cost you a penny, and it uses ALL the features of the Switchboard. You can then add other Numbers to your control panel, and Transfer the Settings across. Sign Up today for a FREE Test Drive

We offer 7 types of Switchboard Number:

  1.  0870 National Rate Switchboard divert FREE to UK Landlines plus built in Switchboard.. more..
  2.  0800 Freephone Switchboard Callers pay Nothing, Divert to anywhere in the World, and a pay as you use billing plan. more..
  3.  0207 Switchboard can be called from absolutely anywhere in the World. more..
  4.  0845 Local Rate Switchboard Callers pay a maximum of 3ppm from UK Landlines. more..
  5.  0871 Special Rate Switchboard Can be diverted FREE of Charge to any UK, USA and many European Destinations. Cannot be Dialed from outside the UK. more..
  6.  07005 8 Switchboard Divert FREE of Charge to UK, USA and Many International Landlines. more..
  7.  07005 9 Switchboard Divert FREE of Charge to UK, USA and Many International Landlines and Mobiles. more..

 

Features of our Virtual Switchboard

Setup Wizard - (Our Online wizard will guide you through the setup and help you personalise and customise your virtual switchboard). Design and Build your own Call Centre.
Call Groups (Press 1 for Sales, 2 for Billing, 3 for Support, 4 for etc)
Product Information Option (Record a message for your customers)
Divert to Landlines or Mobiles in the UK and Worldwide ( Ideal when staff work from home or on the road) Online Control Panel allows diverting on demand. (Call charges may apply when diverting to mobiles and Non UK destinations. Call charges apply at all times for 0800, and 020 7 numbers)
Intelligent Call Routing ( Divert calls wherever and whenever you need it)
Voicemail to Email (Share voicemail between departments and staff)
Record your own Greetings (Personalise the way your customer is greeted via Telephone or using Sound Files)
Sound Library (Use our Online Sound Library to help personalise your messages, also upload your own sound files)
Caller Identification (Before accepting the call you will be notified what type of call you are handling) ideal for Entrepreneurs with multiple businesses.
Time of Day Routing (Configure your call management system to direct calls dependant on time of day)
Call Logging (See online reports of who called, where it was routed and what time they called)
Web Control (All functions can be amended via the web at anytime of the day TOTALLY FREE OF CHARGE)
Upgrade your Existing Telephone Number (If you currently subscribe to any of the following services supplied by us, 0800, 020 7, 0870, 0871, 0845, 07005) then you can upgrade free of charge.

Take a FREE Test Drive Now!



   
Strongnet, PO Box 203, Hythe, SO45 2WX